Accessibility statement for
This website is run by . We want as many people as possible to be able to use it. So, we constantly test and improve the site to make sure it’s accessible.
We’ve designed the site to make sure it follows the Web Content Accessibility Guidelines (WCAG) version 2.1 at Level AA.
Accessibility functions on the website
On our website, you should be able to:
- See text alternatives for meaningful non-text content
- See captions and other alternatives for images and videos
- Zoom in on content by up to 200%
- See lists and headings which are in an ordered sequence and are marked-up correctly
- Interact with the website using a keyboard or assistive technologies like screen readers
- See information which is clear and easy to understand
- Navigate the website in a predictable way
- Get hints and prompts if you make a mistake when you’re navigating
- Navigate the site using most browsers
We don’t have accessibility tools on the website, like overlays. Testing with our users showed us tools like these don’t meet all our accessibility criteria. Sometimes they even got in the way of a good user experience.
Instead, we want to support our users by creating an accessible website. So, we don’t have to rely on extra tools like overlays.
How accessible is the website?
We’re working to make sure our site is accessible. But we know we still have work to do. Below, we’ve outlined the issues we’re trying to fix, and the improvements we’d like to make:
- Older PDF and Word documents aren’t always fully accessible.
- Audio descriptions, captions and transcripts aren’t always available for older videos.
- We don’t have audio descriptions for videos, but we try to use visual content in different formats where we can.
Technical information about the website’s accessibility
is committed to making its website accessible, in line with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is generally compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. And we’re continuing to work on the parts where we’re not compliant.
Non-accessible content
The content listed below isn’t accessible. But we’re working to improve it.
- Some form controls and content don’t contrast sufficiently with their surroundings. (WCAG 2.1 success criterion 1.4.3)
- There are some links and hypertext that don’t convey the purpose of the link clearly. (WCAG 2.1 success criterion 2.4.4)
- Some iframes on the site don’t have a descriptive title for assistive technology. (WCAG 2.1 success criterion 4.1.2)
- There are some elements on the site which don’t receive keyboard focus. (WCAG 2.1 success criterion 2.4.7)
- There are some videos that are missing audio descriptions. (WCAG 2.1 success criterion 1.2.5)
PDF content
We need some PDFs and Word documents so we can run our services. For example, we have PDFs with instructions on how people can access our services.
We’re working on all our PDF documents to either make them accessible, or to replace them with accessible webpages.
Captions for live videos
We use platforms like YouTube and Vimeo that provide a live caption service.
How we made this accessibility statement
This statement was prepared on November 15 2023.
Further information about accessibility for websites and mobile apps
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).